Frequently Asked Questions

Orders & Payment

What payment methods do you accept?
We accept all major credit cards, debit cards, and other payment methods available at checkout.

Can I change or cancel my order after placing it?
Please contact us within 24 hours of placing your order at info@topgstoreal.com and we'll do our best to accommodate your request.

Shipping

How long does shipping take?
Standard shipping takes 5-7 business days. Express shipping takes 2-3 business days. Orders are processed within 1-2 business days.

Do you ship internationally?
Yes! We ship to many countries. Shipping times and costs may vary depending on your location.

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging. See our Shipping & Returns page for full details.

How long does a refund take?
Refunds are processed within 5-7 business days after we receive your return.

Products

Are your gym bags waterproof?
Yes! Our bags are made with water-resistant materials to protect your belongings during workouts and travel.

Do the bags come with a warranty?
All our products come with a quality guarantee. If you experience any defects, contact us and we'll resolve it.

Still have questions?

We're happy to help! Contact us and we'll get back to you within 24 hours.